Placing a Request

You can request items yourself either in the library or at home, via the computer catalog, whether the item is owned by the Matteson Public Library or by another library in the system.

If you cannot locate the item in the computer catalog, please contact our Reference Desk at (708) 748-4431 ext 12. We will try to request the item from a library outside of lthe SWAN library system.

You will be notified when your reserve item becomes available.

How to request an item via the computer catalog
• Search the computer catalog for your item.
• When you are in the screen listing title and call number, click the <Request> button.
• Enter the information required: name, barcode (library card number) and PIN. (If you have not already established a PIN,click here for instructions.)
• Click <Submit Above Information>
• The computer will confirm the request.
• You will be notified when the item arrives. Important - The item will arrive at the home library of the cardholder.
• Some items do not circulate and requests may not be placed for them. Contact staff members for assistance. Alternative ways of obtaining the material may be available.
• If you’d like to request an item via the computer catalog, click here.

To Request Multiple Items from the Computer Catalog
• • From the SWAN catalog, select “Check Your Record.”
• Log in with your name, library card number, and PIN.
• Select “Display record for person named above.”
• When your name appears, select the “Search the Catalog” bar at the right of the screen.
• Search the catalog as normal.
• For each item you’d like to reserve, select the “Request” button. Note: You no longer have to enter in your personal information each time you would like to request an item.
• If you would like to place more reserves, select “Regular Display.”
• When you're finished using the computer catalog, select “Return to Main Menu,” and you're now logged out.
• If you decide not to place any requests, choose the “Log Out” button at the top or bottom of the screen.